Our Privacy Policy

PRIVACY AND SECURITY STATEMENT
We are committed to protecting your privacy


We only use the information you provide in accordance with the General Data Protection Regulation (GDPR).

Your rights
You have certain rights in respect of your personal data, including the right to access it, correct it and to request the erasure of your personal data. You also have the right to object to your personal data being used for certain purposes, including sending you marketing messages.  We will comply with any requests to exercise your rights in accordance with applicable law.


Your personal details
In order to fulfil your order we need to collect information about you. We will never sell, transfer or disclose any of your personal information to third parties apart from when processing payments to your credit card supplier. The information we collect about you includes:

  • Name

  • Address

  • E-mail address

  • Order History

If you wish to check the information we hold about you then please email us at hello@theblendessentialoils.com  If any information is incorrect we will amend it immediately. However, in keeping with our security procedures we may request proof of identity before disclosing sensitive information.

Security
We will process your personal data confidentially and maintain the mandatory duty to secrecy with regards to data, in accordance with the GDPR. Our website ensures that data is encrypted when leaving the site. This process involves the converting of information or data into a code to prevent unauthorised access or interception. Our site employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised to protect customer data when in transit to and from our site over a secure communications channel. You can be sure of this by checking the web address at Checkout as it will start with "https" instead of the normal "http". A key or small padlock will also appear at the bottom of the web browser.

Making a purchase
We keep your card details safe by using Wix to take payments.  Wix complies with the Payment Card Industry Data Security Standards (PCI DSS). PCI DSS Standards are;

Build and Maintain a Secure Network

  • Install and maintain a firewall configuration to protect cardholder data

  • Do not use vendor-supplied defaults for system passwords and other security parameters

Protect Cardholder Data

  • Protect stored cardholder data

  • Encrypt transmission of cardholder data across open, public networks

Maintain a Vulnerability Management Program

  • Use and regularly update anti-virus software or programs
    Develop and maintain secure systems and applications

Implement Strong Access Control Measures

  • Restrict access to cardholder data by business need-to-know
    Assign a unique ID to each person with computer access
    Restrict physical access to cardholder data

Regularly Monitor and Test Networks

  • Track and monitor all access to network resources and cardholder data
    Regularly test security systems and processes

Maintain an Information Security Policy

  • Maintain a policy that addresses information security for employees and contractors


Contacting you
We will email you to confirm orders, or to respond to your queries relating to orders. If you have subscribed to our Newsletters to receive updates about new products and special offers, and you no longer want to receive these, then you can unsubscribe from these promotional emails at any time by following the unsubscribe directions that appear in each email. Please note we do not use your information to subscribe you automatically to these marketing emails.

How we use “Cookies”
"Cookies" are small pieces of data that your browser holds in memory or stores in a special file on your hard drive. These small pieces of data are used to help our server remember you while you browse our site from one link to the next and allow us to improve the quality of your experience when you visit our site. Cookies also allow you to place items in your shopping basket, continue browsing, and come back to check out later. You can modify your browser settings if you wish to prevent this from happening.

Further information
If you have any questions regarding our Privacy Policy, please contact us at:

The Blend Essential Oils
4 Clarence Lodge, Middle Hill, Egham, Surrey, TW20 0NW
Email: hello@theblendessentialoils.com
Tel: (+44)(0)7917 055630

Date of last update: July 2021